AI Interview

Feedback surveys are dead. Let AI do the interview.

Send one link after every purchase and the AI runs your customer survey as a real conversation — it asks your questions, listens, and digs deeper. Learn what customers really think about your product or service, not just a star rating.

  • Try free for 14 days
  • Set up in 5 minutes
  • GDPR compliant, EU-hosted
Order #4711 · delivered
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Our Customers
LinkedIn
European Central Bank
Toyota
Mercedes
Procter & Gamble
HSBC
Pfizer
Johnson & Johnson
EY
Cisco
LinkedIn
European Central Bank
Toyota
Mercedes
Procter & Gamble
HSBC
Pfizer
Johnson & Johnson
EY
Cisco

How it works

Four steps. Zero busywork.

“Honest feedback on the machine and our delivery, right after purchase.”

1How did the first setup go?
2What almost stopped you from buying?
1

Describe your goal

A few lines are enough — the AI builds a tailored question set.

AK
Anna KaufmannOrder #4711 · yesterday
Auto-send after every purchase
2

Send — or automate

One click per customer, or auto-send after every purchase.

What almost stopped you from buying?
Honestly, the shipping costs felt high.
Follow-up At what price would shipping have felt fair to you?
3

AI digs deeper

A real conversation with smart follow-ups, not a rigid form.

+62NPS +8
Product quality praised in 78% of interviews
Setup guide confuses first-time buyers
4

Get clear insights

NPS, themes and the strongest quotes — summarized for you.

Built for honest answers

Everything you need to measure customer satisfaction and turn buyers into a continuous source of truth.

Adaptive follow-up questions

The AI evaluates every answer in real time and probes deeper where it matters — like a skilled human interviewer, at any scale.

Anonymous option

Let customers answer anonymously when candor matters more than attribution. Anonymity is enforced end to end.

NPS, ratings & open questions

Mix open conversation with structured scales — NPS, stars, emoji and multiple choice — and get comparable metrics on top of rich quotes.

One link, zero friction

Customers open a link and start talking. No account, no app, no login — which is exactly why they actually respond.

Personalized invites

Send personalized email invitations to your customer list, or embed the link in order confirmations and QR codes.

AI-summarized results

Themes, sentiment and standout quotes are distilled automatically — per question and across all interviews.

Frequently asked questions

Everything about AI interviews, customer surveys and post-purchase feedback.

An AI interview is a customer feedback conversation led by artificial intelligence instead of a static survey form. The AI asks one question at a time, understands each answer and asks relevant follow-up questions — like a skilled human interviewer. You get qualitative insights at survey scale, with NPS and ratings built in.
About five minutes. You describe your objective, the AI proposes the questions, you tweak what you like, then activate the share link. That's it.
Forms invite box-ticking; conversations invite stories. The AI asks one question at a time, reacts to the answer and follows up — so customers explain the “why” behind a rating instead of just clicking 4 stars.
Yes — it combines both. You get the comparable metrics of a customer satisfaction survey (NPS, stars, scales) plus the depth of a qualitative customer interview. Sent as a post-purchase survey right after every order, it measures customer satisfaction continuously instead of once a year.
Yes. Every new purchase can trigger a personalized email invite automatically — so post-purchase feedback collection runs on autopilot, without any manual sending.
Yes. teamazing connects to your existing tools via plugins — CRM, ERP, e-commerce and more. The AI pulls in customer, deal and order data as context for each interview, so questions are relevant and results land where you work.
Teamo, the built-in AI assistant, analyzes every interview for you: it summarizes themes across responses, surfaces the strongest customer quotes and answers questions like “what stops first-time buyers?” directly in chat — no spreadsheet digging.
No. Customers open a public link — from an email, order confirmation or QR code — and start immediately. No login, no app, no signup.
Yes. You choose per interview whether responses are attributed or anonymous. In anonymous mode, results never show who said what.
Any language. English and German work out of the box, and the AI interviewer can hold the conversation in virtually any language — it automatically switches to the language your customer writes in.
You can try everything free for 14 days — no credit card needed. After the trial, AI interviews are included in the Teamo AI subscription for €9.97 per month, with unlimited interviews and unlimited responses.
Yes. teamazing is EU-hosted and GDPR compliant. You control retention, and anonymous interviews store no personal attribution at all.

Know what your customers really think

Start your first post-purchase interview today — the AI handles the conversations, you read the insights.

5min
Setup
24/7
AI interviewer
100%
GDPR · EU-hosted
Start free trial
  • 14 days free
  • No credit card required
  • Cancel anytime

Included in every teamazing plan.See pricing